Indibet Customer Service

Whatever your problem or concern, you can report it to the Indibet support team by email. Use the official address ask@indibet.com.

E-mail is a universal way of communication that will work in any case. This way you can discuss any questions with an expert: registration, verification, bonuses, game rules and more. We try to answer as quickly as possible, and on average the waiting time for consultation is only a few hours. But if the question is complicated and requires detailed consideration, the answer may come later.

To make our work easier and speed up the consultation, follow a few simple guidelines:

• Don’t leave the subject line of your email blank. Use it to describe the problem briefly, in a few words. This way we can see right away what we are dealing with;
• Don’t send more than one email at a time. Especially if they are about the same problem. Make only one request for help;
• Describe the problem in as much detail as possible. Try to describe in detail in the text the problem you encountered. If necessary, attach screenshots;
• Do not reply to promotional or newsletters. You will not get an answer and you will waste your time;
• Be polite and patient. Even if the problem seems serious to you, don’t get nervous or insult the Indibet support team. Be friendly.

These tips will help you generate a support request in the right way, and this, in turn, will help us help you more quickly.

If you don’t have a serious problem that doesn’t require detailed consideration, or if you want to ask a general question, you can use the 24/7 online chat on the website. To do this, click on the button to open the chat, and enter your question there.

You can also get a lot of useful information from our bot in Telegram. To do this, search and add it by username @indibetcsbot.

The bot knows how to find the information a player needs, as well as answering the most common questions.