Indibet Customer Service
One of the main priorities for us is comfort and convenience of each client at Indibet. That is why we always strive to provide not only decent playing conditions, but also comprehensive technical and informational support, which will be available for you at any time. If you come across a problem or you need consultation, you can always contact our specialist.
Whatever your problem or concern, you can report it to the Indibet support team by email. Use the official address email@example.com.
E-mail is a universal way of communication that will work in any case. This way you can discuss any questions with an expert: registration, verification, bonuses, game rules and more. We try to answer as quickly as possible, and on average the waiting time for consultation is only a few hours. But if the question is complicated and requires detailed consideration, the answer may come later.
To make our work easier and speed up the consultation, follow a few simple guidelines:
- Don’t leave the subject line of your email blank. Use it to describe the problem briefly, in a few words. This way we can see right away what we are dealing with;
- Don’t send more than one email at a time. Especially if they are about the same problem. Make only one request for help;
- Describe the problem in as much detail as possible. Try to describe in detail in the text the problem you encountered. If necessary, attach screenshots;
- Do not reply to promotional or newsletters. You will not get an answer and you will waste your time;
- Be polite and patient. Even if the problem seems serious to you, don’t get nervous or insult the Indibet support team. Be friendly.
These tips will help you generate a support request in the right way, and this, in turn, will help us help you more quickly.
If you don’t have a serious problem that doesn’t require detailed consideration, or if you want to ask a general question, you can use the 24/7 online chat on the website. To do this, click on the button to open the chat, and enter your question there.
You can also get a lot of useful information from our bot in Telegram. To do this, search and add it by username @indibetcsbot.
The bot knows how to find the information a player needs, as well as answering the most common questions.